Terms & Conditions

There is a check box for Terms & Conditions that appears during the checkout process. This must be active (checked by you) in order to complete your order and indicates that you have read, understand and agree to the Terms & Conditions of this site.

The Purpose of our Terms & Conditions:

Most of our products and services fall into the following categories: Special Order, Custom Made-To-Order and Custom Van Conversions. All of these imply a level of complexity and customization that needs to be fully understood to be confident in your order. There are also some products that we have in stock either regularly or on occasion. In addition, to relay essential and typical terms & conditions.

Production and Order Processing Time Frames:

Please be sure to check before ordering. There can be delays in the start of your order due to back log or raw material availability.

Online Purchases of Special Order Items and Custom Made-To-Order Products:

We make a strong effort to simplify the on-line purchasing process for our products. However, it is your responsibility to read and understand the product’s descriptions, notes, time frames and shipping factors. These factors include standard features, custom preferences that you must select and the opportunity to write in your personal notes or questions about the order. Also please note that in the case of Custom Made-To-Order items, your result may not be exactly like you see in an example. Factors here include stain darkness, wood imperfections, exact workmanship consistency and precise sizing.

Online Configuration of Van Conversions:

We provide online tools to create potential van conversion scenarios and configurations. These configurations can then be emailed to yourself for reference or further review. We also get a copy of this configuration. By submitting this configuration you agree that it is acceptable for us to engage in a follow up email or phone call to see where you are in your van conversion process and to offer assistance and guidance. Please see our complete van conversion process for more information.

Pricing:

We do list pricing occasionally through the site and in responses to inquiries. These are intended to better help you compare features and meet your requirements. Prices are subject to change for a variety of reasons including fluctuating materials costs, sourcing changes etc… We do promise that once we have investigated your project and made a quote that your budget will not change. The only exception would be a mid stream change order or response to an accepted unknown.

Payment:

Most larger transactions will be in the form of a bank transfer. Online purchases processed at the time of purchase will be in the form of credit or debit card, and Paypal. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a $25 charge to cover banking fees and administrative costs. In an instance of a second returned check, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Shipping Process:

* In-Stock Products: Ship based upon your shipping selection.
* Special Order Products: Time frames for you to receive your special order are estimated in the product description; however, these are estimates. We will keep you in the loop and do our best to expedite your order.
* Custom Made-To-Order Products: Time frames for you to receive your Custom Made-To-Order item are estimated in the product description; however, these are estimates. We will keep you in the loop and do our best to stick to our manufacturing estimation for a particular product.
* Freight Shipping: Many of our furniture products must be shipped via freight carriers. This scenario is indicated in the product’s description. The carrier is up to us to negotiate but you will be able to see the total cost before you checkout.

Refunds & Returns:

Considering that most of our products and services are Special Order, Custom Made-To-Order and Custom Van Conversions, refunds and returns are generally not allowed. However, we are committed to the quality and workmanship of our products and services. We can consider a wide variety of solutions to flaws, errors, or unsatisfactory results.

One exception is when there is a sudden un-availability or dramatic increase in cost of raw materials. We will let you you know what is going on and alter or refund your order based on your input and the circumstances.

We provide a great deal of information about our products and services and strive for transparency. Please be sure to read all relevant product information and please feel free to contact us with any questions you have. We are happy to work with you until you feel confident in your purchases and in our products.

Exclusions and Limitations:

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Termination of Agreements and Refunds Policy:

No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Down payments are non-refundable.

Availability:

Unless otherwise stated, the services featured on this website are only available within the United States. All advertising is intended solely for the United States market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files:

We may use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies:

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website:

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website:

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Communication:

We have several different e-mail addresses for different queries.

Force Majeure:

Neither party shall be liable to the other for any failure to perform any obligation under any agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver:

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General:

The laws of The United States of America and the State of Colorado govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the U.S. courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes:

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will maintain the last changed date at the bottom of this page.

Attachments:

Also included ins these Terms & Condition are the {Privacy Statement} and {Our Conversion Process}.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

{Terms & Conditions last edit 07/23/2015}